Why Families Choose Our Transition Support Team:

1. We Are Healthcare Professionals, NOT Salespeople

   Every member of our team is a social worker or counselor who has worked in hospitals, skilled nursing facilities, hospice, and memory care settings. We understand what these facilities look like from the inside—and we know how to ensure your loved one gets the right care.

2. We Support You Before, During and After the Move

   Before: Comprehensive assessment of medical needs, financial situation, family dynamics, and personal values. We educate you about diagnosis, prognosis, and what future care might look like—not just current needs.
   
   During: Complete care coordination with facilities, physicians, pharmacies, and equipment providers. We ensure proper care plans are in place and help families and their loved ones navigate the emotional challenges of the transition.
   
   After: We follow your case for a full month post-placement, checking in with you and the facility to address any concerns immediately. Our clinical expertise helps prevent the bumps in the road that can derail a transition.

3. We Know What to Ask For - and How to Ask For It

   Our clients consistently tell us they needed help communicating with the medical system and these unfamiliar care settings. We speak the language of healthcare. We know what questions to ask, how to advocate effectively, and how to negotiate with physicians, facilities, and care teams on your behalf.

4. We Work For Families- Not Facilities

   Our placement and transition support services are typically provided at no cost to families. In standard placement situations, we are compensated by care communities once a placement is made. Our role is to advocate for the right fit, guided by healthcare expertise and family priorities, not financial incentives.

   
   We educate you on options you didn’t even know existed.